中(zhong)(zhong)國(guo)(guo)(guo)蘇州2016年(nian)12月13日(ri)電 /美通(tong)社/ -- 2016年(nian)12月6日(ri)至(zhi)8日(ri)，中(zhong)(zhong)國(guo)(guo)(guo)工(gong)(gong)(gong)(gong)程機(ji)(ji)械(xie)(xie)工(gong)(gong)(gong)(gong)業(ye)(ye)協(xie)(xie)會(hui)(hui)(hui)(hui)用戶(hu)工(gong)(gong)(gong)(gong)作委員(yuan)會(hui)(hui)(hui)(hui)年(nian)會(hui)(hui)(hui)(hui)暨四屆一(yi)次會(hui)(hui)(hui)(hui)議(yi)在蘇州吳江(jiang)隆重(zhong)召開。來自全國(guo)(guo)(guo)的100余名行業(ye)(ye)代表出席會(hui)(hui)(hui)(hui)議(yi)，并圍繞會(hui)(hui)(hui)(hui)議(yi)主題(ti)“需求(qiu)驅動創新綠色引(yin)領發展(zhan)”展(zhan)開熱烈(lie)討論與交流。中(zhong)(zhong)國(guo)(guo)(guo)工(gong)(gong)(gong)(gong)程機(ji)(ji)械(xie)(xie)工(gong)(gong)(gong)(gong)業(ye)(ye)協(xie)(xie)會(hui)(hui)(hui)(hui)副秘書長(chang)呂瑩、中(zhong)(zhong)國(guo)(guo)(guo)工(gong)(gong)(gong)(gong)程機(ji)(ji)械(xie)(xie)工(gong)(gong)(gong)(gong)業(ye)(ye)協(xie)(xie)會(hui)(hui)(hui)(hui)顧問劉偉(wei)、中(zhong)(zhong)國(guo)(guo)(guo)工(gong)(gong)(gong)(gong)程機(ji)(ji)械(xie)(xie)工(gong)(gong)(gong)(gong)業(ye)(ye)協(xie)(xie)會(hui)(hui)(hui)(hui)用戶(hu)工(gong)(gong)(gong)(gong)作委員(yuan)會(hui)(hui)(hui)(hui)理(li)事長(chang)劉子金、中(zhong)(zhong)國(guo)(guo)(guo)工(gong)(gong)(gong)(gong)程機(ji)(ji)械(xie)(xie)工(gong)(gong)(gong)(gong)業(ye)(ye)協(xie)(xie)會(hui)(hui)(hui)(hui)用戶(hu)工(gong)(gong)(gong)(gong)作委員(yuan)會(hui)(hui)(hui)(hui)副理(li)事長(chang)兼秘書長(chang)侯寶(bao)佳等領導出席此(ci)次會(hui)(hui)(hui)(hui)議(yi)。
會(hui)上，中國(guo)工(gong)(gong)程機(ji)械工(gong)(gong)業協會(hui)用戶(hu)工(gong)(gong)作(zuo)(zuo)委員會(hui)、全國(guo)建設(she)機(ji)械設(she)備用戶(hu)委員會(hui)理事長劉子金(jin)發表第三屆理事會(hui)工(gong)(gong)作(zuo)(zuo)總結及年度工(gong)(gong)作(zuo)(zuo)報告，侯(hou)寶(bao)佳秘(mi)書長致辭。
會議期間，發布了2016年(nian)全國電(dian)梯整機及其配套件產(chan)品(pin)及服務(wu)用戶滿意度(du)評(ping)(ping)價調查(cha)結果。森赫(he)電(dian)梯在評(ping)(ping)估調查(cha)中表(biao)現突(tu)出，以優質(zhi)的產(chan)品(pin)及服務(wu)，獲得(de)廣大用戶的一(yi)致好(hao)評(ping)(ping)和(he)高(gao)度(du)認(ren)可，再度(du)榮獲“全國用戶滿意產(chan)品(pin)”、“用戶滿意服務(wu)單(dan)位(wei)”雙榮譽。
此(ci)次評比所(suo)采用(yong)(yong)的(de)(de)(de)數(shu)據均為在報告發(fa)布前能夠獲取的(de)(de)(de)企業(ye)(ye)最新數(shu)據，采用(yong)(yong)中國(guo)工程(cheng)機械(xie)用(yong)(yong)戶(hu)(hu)滿意(yi)度(du)指數(shu)模型(xing)（CMCSI）測評的(de)(de)(de)7大(da)(da)指標進(jin)(jin)行總體評價：品(pin)牌形(xing)象、感知(zhi)產品(pin)質量、服務質量、性能價格比、用(yong)(yong)戶(hu)(hu)滿意(yi)程(cheng)度(du)、用(yong)(yong)戶(hu)(hu)抱(bao)怨(yuan)率和(he)(he)用(yong)(yong)戶(hu)(hu)忠誠度(du)。調(diao)查(cha)數(shu)據涉及7大(da)(da)行政區域、全國(guo)31省市，通過向廣大(da)(da)終(zhong)端用(yong)(yong)戶(hu)(hu)、開(kai)發(fa)商(shang)、經銷商(shang)、維保(bao)單位(wei)發(fa)放問(wen)卷調(diao)查(cha)，并配合電話訪問(wen)等形(xing)式進(jin)(jin)行采樣信息搜集。通過調(diao)查(cha)用(yong)(yong)戶(hu)(hu)的(de)(de)(de)獨立(li)(li)綜合評價打分(fen)(fen)、行業(ye)(ye)內專家評議打分(fen)(fen)，經過加(jia)權(quan)統計分(fen)(fen)析(xi)計算(suan)出企業(ye)(ye)的(de)(de)(de)產品(pin)質量和(he)(he)服務質量分(fen)(fen)值，最終(zhong)評出產品(pin)質量用(yong)(yong)戶(hu)(hu)滿意(yi)度(du)較高(gao)和(he)(he)售(shou)后服務用(yong)(yong)戶(hu)(hu)滿意(yi)度(du)較好(hao)的(de)(de)(de)企業(ye)(ye)，充分(fen)(fen)保(bao)證了調(diao)查(cha)結果的(de)(de)(de)自主獨立(li)(li)和(he)(he)客(ke)觀公(gong)正。
近年來(lai)，森赫電梯積極樹立全員質(zhi)量服務(wu)觀念、堅(jian)持以市場需(xu)求變(bian)化為(wei)(wei)導向(xiang)、以追求用戶滿意(yi)為(wei)(wei)經營目標；根(gen)據客(ke)戶需(xu)求不斷(duan)完善產品(pin)，不斷(duan)提(ti)升技術創(chuang)新能力(li)、產品(pin)質(zhi)量競爭力(li)、服務(wu)質(zhi)量水平。通(tong)過關注產品(pin)全過程(cheng)跟蹤服務(wu)、實(shi)施系統解決(jue)方案(an)，逐步實(shi)現由產品(pin)向(xiang)品(pin)牌轉變(bian)，單一制(zhi)(zhi)造(zao)型企業向(xiang)制(zhi)(zhi)造(zao)服務(wu)型企業轉變(bian)。
森赫電梯是面向全球市場的電梯、自動扶梯及立體停車設備的大型制造企業。如欲了解更多森赫電梯信息，請訪問公司網站：www.sicher-elevator.com
